Legal

Terms of Service

Last Updated: March 29, 2026 · Plopjoy LLC · Austin, Texas

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Important Notice Regarding Digital Products
All digital product sales are final and non-refundable once downloaded. Proof of download is recorded and accessible in your account. By purchasing, you agree to these terms.

By accessing or using plopjoy.com, purchasing any product or service, or engaging Plopjoy in any capacity, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use our website or services. These Terms constitute a legally binding agreement between you (“Client,” “User,” or “you”) and Plopjoy LLC (“Plopjoy,” “we,” “us,” or “our”), a Texas limited liability company headquartered in Leander, Texas. We reserve the right to modify these Terms at any time. Continued use of our website or services after any modification constitutes your acceptance of the updated Terms. The date of last revision is displayed at the bottom of this page.

Plopjoy provides digital infrastructure services including but not limited to website design and development, local SEO, AI receptionist agents, automated lead systems, AI brand avatars and digital clones, workflow automation, growth strategy consulting, and advertising and paid acquisition (“Services”). All Services are provided as described in your project scope, proposal, or service agreement. Plopjoy reserves the right to refuse service to anyone for any reason at any time. Service timelines and deliverables are estimates and may vary based on client responsiveness, third-party dependencies, and project complexity. Plopjoy is not responsible for delays caused by the client’s failure to provide required materials, approvals, or information in a timely manner.

Plopjoy offers digital products including PDF guides and playbooks (“Digital Products”) available for purchase through our online store at plopjoy.com/store.

ALL DIGITAL PRODUCT SALES ARE FINAL. Digital Products are non-refundable once downloaded. By completing your purchase and downloading any Digital Product, you acknowledge and agree that:

(a) You have reviewed the product description prior to purchase.
(b) Digital Products are delivered electronically and cannot be “returned.”
(c) No refunds will be issued after a Digital Product has been downloaded.
(d) Proof of download is recorded and accessible in your account dashboard at plopjoy.com/account.
(e) Download records constitute conclusive proof that the product was accessed and delivered.

If you experience a technical issue preventing download prior to accessing the file, contact info@plopjoy.com within 48 hours of purchase with your order number and we will resolve the issue or issue a replacement. This exception does not apply once the file has been successfully downloaded and accessed.

For service-based engagements, refund terms are governed by your individual service agreement or proposal.

All content on plopjoy.com — including but not limited to text, graphics, logos, images, audio, video, digital downloads, data compilations, and software — is the property of Plopjoy LLC or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any material from plopjoy.com without the prior written consent of Plopjoy LLC, except as follows:

(a) You may print or download one copy of a reasonable number of pages for your own personal, non-commercial use.
(b) If we provide social media features, you may take such actions as are enabled by such features.

The Plopjoy name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Plopjoy LLC. You may not use such marks without prior written permission.

Digital Products purchased from Plopjoy are licensed for personal use only. You may not resell, redistribute, share, reproduce, or create derivative works from any Digital Product without explicit written permission from Plopjoy LLC. Unauthorized reproduction or distribution of Digital Products constitutes copyright infringement and may result in civil and criminal penalties.

Any information, materials, assets, content, or data you provide to Plopjoy in connection with your use of our services (“Client Materials”) remains your property. By providing Client Materials to Plopjoy, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such materials solely for the purpose of delivering your requested services.

Plopjoy will not sell, rent, or share your Client Materials with third parties except as necessary to deliver your services (e.g., hosting providers, third-party tools) or as required by law.

You represent and warrant that you own or have the necessary rights to all Client Materials you provide, and that such materials do not infringe the intellectual property rights, privacy rights, or any other rights of any third party.

Information submitted through our contact forms, strategy assessment requests, or any other inquiry channel is used solely to respond to your inquiry and deliver requested services. See our Privacy Policy for full details on data handling.

You agree to use plopjoy.com and all Plopjoy services only for lawful purposes and in accordance with these Terms. You agree not to:

(a) Use our website or services in any way that violates applicable federal, state, local, or international laws or regulations.
(b) Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of our website.
(c) Impersonate or attempt to impersonate Plopjoy, a Plopjoy employee, another user, or any other person or entity.
(d) Use any robot, spider, or other automatic device to access our website for any purpose.
(e) Introduce any viruses, trojan horses, worms, or other malicious or technologically harmful material.
(f) Attempt to gain unauthorized access to any portion of our website or any systems or networks connected to it.
(g) Use our services to send unsolicited communications (spam) to any party.
(h) Reproduce, resell, or redistribute any Digital Product purchased from Plopjoy.

Payment for services is due as specified in your project proposal or service agreement. Plopjoy accepts major credit cards and other payment methods as displayed at checkout. All prices are in US dollars. For project-based work, a deposit is typically required before work begins, with the balance due upon project completion or as otherwise specified in your agreement. For ongoing services, payment is due monthly in advance. Failure to make timely payments may result in suspension or termination of services. Plopjoy reserves the right to charge late fees on overdue balances as specified in your service agreement.

PLOPJOY PROVIDES ITS WEBSITE AND SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PLOPJOY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Plopjoy does not warrant that: (a) our services will meet your specific requirements; (b) our services will be uninterrupted, timely, secure, or error-free; (c) the results obtained from use of our services will be accurate or reliable; (d) any errors in our services will be corrected.

No advice or information obtained from Plopjoy shall create any warranty not expressly stated in these Terms.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PLOPJOY LLC, ITS FOUNDERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

(a) Your use of or inability to use our services.
(b) Any unauthorized access to or use of our servers and/or any personal information stored therein.
(c) Any interruption or cessation of transmission to or from our services.
(d) Any bugs, viruses, or the like transmitted through our services.

IN NO EVENT SHALL PLOPJOY’S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO PLOPJOY IN THE SIX MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

You agree to defend, indemnify, and hold harmless Plopjoy LLC and its founders, officers, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of our website or services; (c) your Client Materials; (d) your violation of any third-party rights; or (e) any claim that your Client Materials caused damage to a third party.

Our website may contain links to third-party websites or services that are not owned or controlled by Plopjoy. Plopjoy has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party website you visit. Plopjoy may use third-party tools and platforms to deliver services, including but not limited to hosting providers, AI platforms, marketing tools, and payment processors. Use of such tools is governed by the respective third-party terms of service.

Plopjoy may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability. For ongoing service engagements, termination terms are governed by your individual service agreement.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or our services shall first be submitted to good-faith mediation in Williamson County, Texas. If mediation fails to resolve the dispute within 60 days, the parties agree to binding arbitration in Williamson County, Texas, under the rules of the American Arbitration Association. You waive any right to a jury trial and agree not to participate in any class action lawsuit against Plopjoy.

These Terms, together with our Privacy Policy and any service agreement or proposal between you and Plopjoy, constitute the entire agreement between you and Plopjoy with respect to the subject matter herein and supersede all prior agreements, representations, and understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

For questions about these Terms of Service, please contact us at:

Plopjoy LLC
Leander, Texas
Email: info@plopjoy.com
Phone: (512) 981-6338
Website: plopjoy.com

Last Updated: March 29, 2026

Questions about our Terms of Service? Contact us at info@plopjoy.com or call (512) 981-6338.